Loading platform data…
Loading platform data…
Customer support tickets across all organizations.
Open
Pending
Resolved
| Subject | Organization | Category | Priority | Status | Assigned | Updated | Action |
|---|---|---|---|---|---|---|---|
Payout to vendor delayed A vendor reports their payout for invoice INV-2 has not arrived after 3 business days. Dana Whitfield · dana@skylineres.com | Skyline Residential | Payments | High | Open | Finance | Jun 25, 2026, 8:30 AM | |
AI triaged wrong trade A water heater leak was triaged as general handyman. Can we review the model behavior? Priya Raman · priya@lonestarrentals.com | Lone Star Rentals | AI Triage | Normal | Pending | Operations | Jun 25, 2026, 10:00 AM | |
Cannot invite new manager Invite emails are not being received by new team members. Tom Becker · tom@hillcountryhomes.com | Hill Country Homes | Account | Low | Open | Support | Jun 23, 2026, 4:20 PM | |
Upgrade to Portfolio plan Requested pricing details to move from Growth to Portfolio. Priya Raman · priya@lonestarrentals.com | Lone Star Rentals | Billing | Normal | Resolved | Finance | Jun 19, 2026, 12:30 PM | |
Emergency routing escalation No vendor accepted an emergency AC work order within the SLA window. Need manual dispatch. Marcus Ellison · marcus@skylineres.com | Skyline Residential | Operations | Urgent | Open | Operations | Jun 25, 2026, 1:05 PM |